Business Tips: How To Make The Perfect Commercial Restroom

A commercial restroom is important for any business, but even more so when you are in the customer service industry. An ideal commercial restroom makes customers want to return again and again. A perfect commercial restroom in the customer service industry is clean, well kept, and inviting. A commercial restroom reflects on your business and the impression that you put into it will be transferred to customers. Therefore, here are some of the things you can do to ensure that your business has the perfect commercial restroom.

Add The Right Accessories

A commercial restroom is about more than just having a toilet. To make the perfect commercial restroom, you need to outfit it with all of the necessary bathroom accessories that your customers are used to seeing in their restrooms at home. Some people may not think about this part when they are cleaning their business, but if there are no hand sanitiser or paper towels, then people will feel uncomfortable using the restroom, to begin with. Getting the right accessories will also make customers feel like they are in a 5-star restaurant. To go along with the theme that you have going on in your commercial restroom, you should get different paper towel dispensers and soap dispensers to match.

Keep Your Restroom Clean & Smelling Fresh

The cleanliness of your commercial restroom speaks volumes about your business. Customers are very sensitive to how clean things are, and the last thing you would want is for them to question whether or not your business takes quality seriously due to a dirty restroom. Maintaining a clean business toilet will keep customers coming back again and again without taking into consideration that it is dirty. It is also important that your commercial restroom smells good as well as looks good. Having a clean restroom is not all about using janitorial supplies. To make your commercial restroom smell nice, you can use a fragrance dispenser with a commercial room fragrance. You can also use air fresheners, but make sure that you are using the best one because there are many different types out there to choose from.

Make Sure The Restroom is Always Stocked

A well-stocked commercial restroom makes customers feel comfortable. When a customer has to ask for things like toilet paper and hand soap, they begin to wonder what other supplies your business may be running low on. This can make for an unpleasant experience and make them want to leave or avoid return visits in the future. An easy way to solve this problem is simply keeping the items that customers need most in stock at all times such as toilet paper, hand soap, paper towels, and more. You may even add storage cabinet accessories that allow you to store items out of sight but still have them readily available when needed.

Make Sure The Restrooms Are Aesthetically Pleasing

You probably already had an interior designer or decorator come into your business and they may have even recommended how to set up the furniture and colours in each room of your business. The same goes for the interior design of the commercial restroom. Each room should have some type of theme going on from the walls to the decorations hanging on them. The theme should correlate with the kind of business that you are in. If you are a restaurant where people sometimes go into the restroom while they wait for their food, then your commercial restroom should have some sort of restaurant-themed décor to it. Your theme doesn’t necessarily need to be expensive wallpaper or anything like that, but it does need to feel like the rest of your interior design.

Provide Good Lighting

Sometimes owners of businesses fail to realise how important lighting is in a commercial restroom. Lighting that comes from above will help provide better visibility for your customers while they are using the restroom and mirrors on the walls will give them a nice view. The last thing that you want in a restroom is for your customer to have to struggle to see where they’re going because there isn’t good enough lighting within it. Sometimes, business owners think that having dim lights set up throughout their restroom will make it look cosy or soothing, but that couldn’t be further from the truth. Customers prefer well-lit restrooms because it makes them feel safer to use the restroom alone.

Having the perfect commercial restroom is about more than just keeping it clean and stocked with supplies. It also has to look nice and provide good lighting for your customers to properly use the restroom. Customers’ opinions of your business start from the moment they walk in through the front door, so make sure that you are taking every opportunity you get to leave a good impression on them.

The Dos and Don’ts When Designing a Law Firm

With millennials expected to comprise 75 percent of the workforce by 2030, law firm design trends are being driven by an evolving culture that prioritises individual workplace experiences, health and well-being and ubiquitous technology.

The future of law firm design is rooted in change. Designers are not just designers anymore—they’re change management consultants.

Architects and contractors often work with law firms’ human resources teams, facilities managers and the lawyers themselves to align the existing workforce culture with a realistic design approach.

Recruitment and Retention

Just because you build it, doesn’t mean they will come, and one size does not fit all. It boils down to getting to know your people, recognising the culture and understanding the aspirations of young attorneys moving up in the workplace before applying something across the board.

For example, the idea behind open office workstations for attorneys is rooted in thoughtful cost reduction, however there are many factors that influence whether that may or may not work, including the ever-present client confidentiality factor and requisite privacy.

Junior-level attorneys still view the location and size of their office, and migrating from a smaller to a larger office, as a reflection of professional progress. They aspire to the highly coveted “corner office” or larger office. It seems that private offices, whether varied in size or a universal size, are a permanent fixture in law firms for myriad reasons.

Workplace Experience

While the value proposition of a dedicated private office is still strong in law firms, attorneys appreciate having choices or offices available to them outside of the four walls of their office. If the technology is available to support them, attorneys are placing more value on breakaway spaces in which to work in a collaborative setting or in an environment that is still solitary but in a different footprint, such as a comfortable-yet-functional indoor “lounge” space or outdoor space for mild weather.

It has become necessary to provide law firm attorneys and staff with options to show consideration of the individual workplace experience.

Given the tremendous pressure placed on attorneys to maximise billable hours, the more opportunities they are given to leave their desks, work solitarily in a different room surrounded by something different on the wall or a different colour, with different acoustics or even meet in a small room or hang out in the café, the better.

Health and Well-being

Wellness is paramount for overworked law firm attorneys and staff. While the legal industry has historically been a slow adopter of modern office trends, it’s taking a step forward in wellness. Law firms are showing greater sensitivity to nutrition through a fresh market kind of approach, offering fruit, yogurt and different water options as opposed to soda and candy bars in vending machines.

Many new law firm offices feature yoga and retreat rooms, which are only starting to be featured in other markets.

Perhaps most significantly, many law firms are creating a director of well-being role, charged with cultivating a healthy work environment and helping drive work life balance initiatives. Well known for their long hours and the struggle to maintain work life balance, law firms, beginning with office design decisions, must adopt more sensitive and thoughtful initiatives that contribute to the well-being of their people. This will help to avoid the increased trend of younger associates burning out and leaving the industry for good.

Ubiquitous Tech

In order to achieve work-life balance, law firms must create and follow through on work-remote policies. To successfully support such a policy, firms need a strong technology infrastructure. Ubiquitous technology is the idea that attorneys and law firm staff can be technologically supported both internally in the workplace and externally outside of the office.

Although client confidentiality concerns preclude certain platforms and technologies from being stored on the cloud, ubiquitous technology holds law firms accountable to make investments on speedy infrastructure previously limited due to operational cost controls.

In 2005, large law firms invested in technology in their conference centres, but not on the work floor. Now they are spending more throughout their spaces on AV because it’s critical to their business. Tenant workplace investment has shifted away from high-end finishes, millwork and stone to greater investment in technology and glass facades that introduce light to the interior desks sitting just outside of the perimeter office landscape.


Future-proofing a law firm is more possible than ever, but it requires clients to spend a great deal of time planning and analysing what role the workplace will need to serve seven to eight years into a lease term. Firms must budget accordingly to accommodate the impact of fool proof flexibility.

Potential growth, staff increases, space decreases, infrastructure concerns with shifting technology and future density must all be taken into account to minimise capital expenditure over the lease term.

If possible, companies should utilise a modular approach to allow for inexpensive future changes, budget accordingly and plan for what-if factors. Firms must consider the repercussions of changes; for example, what elements would be costly to move if a wall comes down, such as a sprinkler system, and which are more flexible, such as lighting?