Most business owners often overlook phone bills when calculating the operational costs of their businesses. This is because they do not put into consideration things like hidden charges, maintenance costs, and cost efficiency that make phone services expensive.
An efficient phone system is important for the success of any business. This does not, however, mean that it should be expensive. With the rising cost of business operations, business owners need to find different ways of cutting costs to survive.
One way of doing that is by looking at the business phone bill. This is one area where businesses spend a lot of money. Can VoIP help with this? Here are a few ways to lower your business phone bill.
How VoIP Can Help
Using Google Voice for business – one of the most reliable VoIP systems – means that you are relying on software that is hosted on a server. This is a more effective phone system compared to using a physical switchboard. You also get to enjoy a variety of features.
The server is managed by Google, meaning that it is up to date all the time and Google will take care of any issues with the server. This eliminates any maintenance costs on your end, something that is vital in lowering your business phone bill.
In addition, setting up a VoIP system is cheaper compared to traditional phone systems. The only thing that you will need is a reliable internet connection. In case your connection goes down, then your phone system will not work.
Lowering Your Business Phone Bill
Some expensive business phone systems are caused by the business outgrowing the services provided by the system. This is because you might find yourself in a situation where your business does not qualify for most of the discounts it had before.
It, therefore, means that you need to look at the growth of your business when choosing a phone system for your business. This is important in ensuring that the services you get are flexible and can accommodate the requirements of your business.
To do that, you can look at things like the pricing structure of the phone system provider, the ability to add more phone numbers and their price, the ability to operate in multiple locations, and access to customer support.
Check For Invalid Charges
Some phone service providers provide straightforward and consistent pricing. However, business owners have also reported getting expensive business phone bills without knowing how they got to those figures.
If you often find yourself in this situation, the first thing you need to look at is how you pay for calls. If you pay for minutes and have a limit for your business, then you need to stop this. Exhausting your limit means higher fees for your calls.
In addition, you need to look at the number of international calls if you are not using a VoIP phone service. A single international call can be quite expensive and might be the reason for your high business phone bills.
Look At Your Phone System Features
Different phone systems come with different features that support certain business operations. When signing up for a phone system, you need to look at the features that you need because you will be charged for their usage.
Some business owners do not do this. They just get a phone system with a lot of features, some of which are not used in any way in their business. This is a mistake and it only serves to raise the cost of your phone system.
You, therefore, need to take time and go through all the features that you currently have with your phone system. Together with your team, evaluate their importance in the operations of your business and eliminate those that you do not use.
Switch to VoIP If You Have Not
The truth is that traditional phone systems are not cheap. Your traditional phone provider will not tell you this because they do not want to lose you. All you need to make the switch is an internet connection.
Using a VoIP phone system is not only cheap but also helps you improve the communication quality with your clients due to its support features and real-time monitoring. Your business stands to benefit more with this system compared to the traditional one.
In addition, you can keep your old business phone number by switching to VoIP. This means that your clients can still reach you and you do not have to let them know about any changes. This way, you will lower your business phone bill.