Teleperformance, the global leader in outsourced omnichannel customer experience management, today announced it has received the enterprise-wide Social Responsibility Standard (SRS) Certification Award from Verego for the sixth consecutive year. Teleperformance maintained exceptionally strong scores that, on average, are the highest in the entire industry.
The Verego SRS Certification provides a comprehensive framework for ensuring the effective management of corporate responsibility initiatives. It is awarded to companies that excel in terms of policies and practices in five key areas: Leadership, Ethics, People, Community, and the Environment.
“Over the last six years, Teleperformance has continued to demonstrate their leadership in responsible business practices. Not only has the organisation achieved SRS Certification at the enterprise level, but it has also been able to demonstrate that these responsible policies and programs are implemented across their global sites. Leading industry best practices, Teleperformance has continued to develop policies and programs, particularly in the areas of human rights, community engagement, environment and sourcing” said Carole Kerrey, Lead Certification Assessor at Verego.
Daniel Julien, Chairman and Chief Executive Officer, Teleperformance Group, stated: “The high scores and consistent attainment of the independent Verego SRS certification confirm our ongoing global commitment to social responsibility. Providing a great work environment for the entire Teleperformance family and caring deeply about the communities where we operate is part of our cultural DNA. As the worldwide leader in its industry, Teleperformance sets a benchmark of excellence as an ethical company that is a socially and environmentally conscious citizen of the world.”