Dresner Advisory Services today announced the winners of its 2018 Industry Excellence Awards. The annual awards acknowledge vendors who have achieved a leadership position in the company’s 2018 Wisdom of Crowds® Business Intelligence (BI), Enterprise Planning, and/or Analytical Data Infrastructure (ADI) Market Studies. The reports are based on data collected from end users and provide a broad assessment of each market including current usage, key drivers, technology priorities, and future intentions as well as performance ratings of relevant vendors.
The Dresner Advisory Services Industry Excellence Awards go to vendors who achieved leadership status in two industry-rating models included in each research report. The Customer Experience model considers the real-world experience of customers working with vendors’ technology solutions on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.
“The unique value of our research is in its end-user perspective of the market, both in adoption trends and intentions, and the ability to provide an unfiltered assessment of industry suppliers,” said Howard Dresner, founder and chief research officer at Dresner Advisory Services. “We congratulate this year’s winners on receiving top marks from their customer base.”
The 2018 awards were presented to 20 vendors across five categories: Overall Leader, Customer Experience Leader, Technology Leader, Credibility Leader, and Trust Leader.
Overall leadership awards recognize vendors who demonstrate excellence across all categories of measurement: product/technology, sales and service, value, and confidence.
Overall Leaders for Business Intelligence are: Dimensional Insight; Domo; Jedox AG.; Looker; Pyramid Analytics; Sisense; and Zoomdata.
Overall Leaders for Enterprise Planning are Board; Jedox AG; Prophix Software, Inc.; and OneStream Software.
Overall Leaders for Analytical Data Infrastructure are: Exasol and Snowflake.
Customer Experience & Technology Leaders
Customer Experience leaders are vendors who demonstrate high levels of sales and service as well as product/technology. Technology Leaders are vendors with strong product offerings.
ClearStory Data; Information Builders; and Salesforce are Customer Experience Leaders for Business Intelligence.
Host Analytics is a Customer Experience Leader for Enterprise Planning.
Technology Leaders for Business Intelligence are Board; Google Cloud; MicroStrategy, Inc.; Tableau; and TIBCO Software, Inc.
Google Cloud is a Technology Leader for Analytical Data Infrastructure.
Credibility & Trust Leaders
Credibility leaders are vendors whose customers reflect a high level of confidence and sense of value for price paid. Trust Leaders are vendors whose customers reported a solid perceived confidence.
Credibility Leaders for Business Intelligence are Google Cloud and TIBCO Software, Inc.
Google Cloud is a Credibility Leader for Analytical Data Infrastructure.
Trust Leaders for Business Intelligence are: Board; ClearStory Data; Information Builders; MicroStrategy, Inc.; Salesforce; and Tableau
Host Analytics is a Trust Leader for Enterprise Planning.
The Wisdom of Crowds flagship reports are based on data collected on usage and deployment trends, products, and vendors. Users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market. The reports are available for purchase at www.dresneradvisory.com.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas.