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8 Benefits On How Social Media Impacts Your Business

Social media has contributed to immense development in the business sector. It is a fact that a good number of companies have benefited so much from social media. Whether they are a start-up business or an online enterprise or store, social media has greatly helped them.

Many businesses with excellent social media experience are more likely to recommend it to others. This shows the importance of social media in companies. In this case, businesses should interact with their customers and build their reputation as much as possible.

Social media links you with your customers, exposes your brand to the public for marketing purposes and increases your leads and sales. We have mentioned some benefits of social media in business below.

Customers Themselves Help Market Your Brand

Through social media, happy customers can do the advertising for you. It would help to encourage your clients to share reviews and experiences on your page. Not only that, but they may share their knowledge on their social media accounts, marketing your businesses to their network and contacts.

Your brand authority strengthens if you get satisfied customers who share their positive experiences with your network. Positive testimonials help reinforce the idea that when people choose to work with you, they make the right decision.

Easy Communication

In the past, brand interaction with customers was done once a year when a company launched its new products. But then, social media has made everything easier. Therefore, customer and brand interaction can be done quickly and more frequently. Customers can talk with their brands at any time they wish through social media platforms like Twitter, Facebook and Instagram. Apart from airing their grievances, they can also review products.

Also social media uses a lot of memory in your phone, which may cause overheating. To solve this issue, you can get the CleanUp app to clean more memory on your device and remove unnecessary apps and files. This iPhone clean up app cleans your memory and makes your device faster and more effective. It also has a smart cleaning device which keeps your phone’s activities organised. On the other hand, it can help you delete duplicate contacts and files on your phone. Therefore, your device memory will be boosted, and you won’t have overheating issues.

Help In Reporting And Analytics

Proving return on investment is the greatest challenge for most marketers. But then, with helpful tracking and analytics tools available on social media accounts, you will know everything about your business with just a click. You will monitor and find feedback from your followers and also monitor purchases when using social media for businesses.

Tools like Hootsuite Impact and Google Analytics will help you to track website traffic on emails and social media platforms. This applies to both paid and organic social media campaigns.

Improve Brand Awareness

Social media marketing aims at improving the brand’s visibility for marketing purposes. It is about informing people that you are there for them and can solve their problems. But then, it entails more than that. Social media will keep your clients updated and take action on time. And if you build your reputation through your brands, clients will advocate your brand. Most social media platforms have an option where you can endorse your brand.

Reputation Management

Your customers will speak about your brand on social media whether or not you are available to reply. If you and your team are available, it is important to find out what the customers think about you, whether positive or negative. This will help you address issues faster before it is too late.

For instance, customers may be commenting on the bad experience they had. Social media will help you solve everything in time.

Expand Your Network

As the name suggests, social media will help you share your ideas with people with your interests. But this doesn’t imply that you and your customers will only meet.

An active social media page will attract other investors who have noticed you.

You Can Save Money

If you were to invest the least amount of money in marketing, social media is the best tool for you. The most exciting thing about social media is that most social media services are free. You can only spend a little money if you fund a paid advert on social media premium features.

Keep An Eye On The Competition

Social media is quite important because it will help you to remain at a bar with your competitors, this is because you will know what people are saying about you and also your competitors. For instance, your competitors’ negative comments will help you make the right decisions and win new customers. You will also know the brand launch dates of your competitors so that you can get more knowledge from them.

In the long run, the networking ability for social media is satisfying. You must know what your customers want and how best to contact them through social media. You too, can build your marketing strategy through social media. We hope that all we have mentioned was helpful.

5 Clever Reasons Small Brands Should Consider Custom Packaging

Why should you consider custom packaging? Over the years, consumers have become smarter and more conscious of their purchase decisions.

Having easy access to search engines isn’t the only reason. They’re also more inclined to do their research first with the myriad of options that are currently available.

In fact, 72 percent of consumers in the United States say that a brand’s packaging impacts their decision to buy a specific product.

With smarter buyers and an overly saturated market, brands need to find new strategies to capture the audience and stand out from the crowd. How?

A simple yet effective way is through custom product packaging.

But being a small business with a tight budget easily raises one question: is investing in custom packaging worth it? Read on to learn why the benefits outweigh its minimal cost.

Boost Brand Awareness

What’s one of the easiest ways for people to remember a brand? Plaster its logo everywhere, especially on the product packaging. It’s no rocket science how everyone recognises the ‘swoosh’ logo or Apple’s. They place their logo conspicuously on their packaging.

This makes a brand not only memorable but also easily recognisable.

For instance, everyone associates Apple products with their sleek, minimalist white boxes and black text. Because of this consistency, people are quick to associate these boxes with Apple gadgets.

In fact, 50 percent of consumers have switched to a competitor after their trusted brand replaced its packaging design. This speaks volumes on how packaging influences buyers’ decisions and how it plays a vital role in creating brand recall.

But having custom packaging isn’t only about printing a business’s logo on its packaging. The package itself also says a lot about the brand.

Serve as an Excellent Marketing Tool

Having customised product packaging is like hitting two birds in one stone: branding and marketing. It doesn’t only boost brand recall but also promotes products in a new light.

For instance, fashion retailers launching their new sustainable clothing line can use all-natural, eco-friendly materials as packaging.

One genius example is Sony placing its Walkman mp3 player inside water bottles to prove it was waterproof in 2014. Now, there’s no denying what that product can do.

Marketers can use packaging as a tool to supplement their seasonal and product launch campaigns. Businesses may not even need to increase their marketing spend and still boost their campaigns.

Protect Your Products—and Customers!

One obvious benefit of investing in good product packaging is to keep the products safe from the warehouse to the customer’s doorstep. But depending on the product, relying on standard corrugated boxes may not give enough protection.

A brand may be selling skincare products that have irregularly shaped containers. Forcing them in the four corners of a box may cause them to move around and spill during shipping. In this case, investing in packaging that’s the right size and shape for the product is the smarter move.

Moreover, it also protects the receiving end of the transaction—the customer.

The last thing a business wants are disappointed customers that got their food orders spilled from poorly secured packaging. Of course, it’s also essential for restaurants to partner with reliable online ordering apps that value safe delivery at all costs.

Reduce Shipping Costs

Aside from the visual aspect of a product’s packaging, it’s also essential to focus on practicality. Businesses can significantly reduce their shipping costs if they choose the right size and type of packaging for their goods.

Some ways to achieve this include the following:

  • Using light packing material, such as bubble wrap, foam inserts, and air pillows
  • Choosing corrugated boxes instead of regular cardboard ones
  • Getting custom product packaging to closely match the size and shape of the items
  • Packing the items as tight as possible using lightweight fillers

Elevate the Customer Experience

YouTube data shows that people watch unboxing videos as much as watching the movie Love Actually more than 20 million times. That’s a lot of time! But also, this should encourage brands to amp their packaging game.

As a brand playing in a competitive field, business owners should ask themselves these questions: when my customer receives their order, are they likely to post it online? Or even better, will they record a video of them opening it and boast it to their friends?

For the customer, posting unboxing videos is not only a way to show off a good product. It’s also a way of sharing their experience with it, whether good or bad, for the benefit of others eyeing the same product.

Packing Matters

A brand may have a fantastic product, but that alone isn’t enough, especially when there are lots of similar products that deliver the same benefits.

Having functional yet personalised product packaging is one way of constantly improving the brand and building excellent customer experience, which is really what every business should strive for.