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Top 6 Services That Every Business Needs

Handling your business can put you in a very dark place, and if you handle it alone, you are risking getting out of control at one point. If you spend too much time managing your business and logistics rather than concentrating on your company’s growth, this is why you should think about taking your business to the next level, which you can achieve by investing your time in the correct activities. Here is a short list of services that your business needs.

People

Even though most operational skills are overtaken by programs and automatized, some of them cannot be and demand human resources. Contracted workers and freelancing workers are the two alternatives available today, and you may hire one or both of them. This makes your business always ensured when it comes to skills which you could not win otherwise. When you are choosing people for your office on certain positions, and staff operating on the company maintenance, you must make smart picks, since your workers represent your company. This means that even when choosing a cleaning services company, to maintain your immensely important company visuals, it must offer outstanding levels of cleanliness and perfection. Every single human position in your company is of crucial importance, and you cannot afford to fail in this domain.

Information Technologies

You need to keep track of contemporary technologies and find software solutions that will help your company operate in a more efficient and effective way. There are several IT devices that may aid in the organisation of your business, accounting tasks, customer support, and communication between customers and suppliers, as well as between staff.

Accounting

Accounting and finance are vital parts of your business, and there is software that will enable you to handle them in a more efficient way. It is smart to talk with a professional and get a grasp on which one is the best one for your business if we take into consideration that there is software for different types of business. Specifically, there are payroll software, tax software, and bookkeeping software. Use of any of the previously mentioned software will help you deal with your cash flow, tax payment, expenditure, and other crucial business data.

Marketing

Marketing strategy is a core element for a better reach of your customers. With the development of new technologies such as web shops, social media, and other online marketing tactics, e-commerce and social selling have become the most important aspect of any organisation, whether it is a little firm or a large corporation.

Social networks became the best platform to operate when it comes to online marketing. Most people have their personal accounts on social networks, and it is a great chance for your product to be spotted by a considerable number of people. Almost every social network platform has its space for creating ads and promotion of content, additionally, there are online stores, like Instagram stores, where you can promote and sell your product.

Customer Support

Customer support is a wide term in the business world, and it can vary considerably based on the business you own. For small-sized businesses, trained customer service staff is not always the most efficient option, if we take into consideration that a single person cannot maintain a perfect balance between old customers and getting new ones. Hence, outsourcing to a contact centre can considerably improve the business flow, since there is manpower specifically dedicated to customer calls.

Logistics

When it comes to corporate organisation, good logistics is a must. It is an important component not only for completing specific processes in the retail and selling sectors but also for the general coordination of the business’s operations. For a better, easier, and more efficient business organisation, you can use any software specifically oriented towards business logistics. One of these is definitely time tracking, which is an important part of project and task management, where you have precise data on how much time it is needed for the individuals and groups to handle certain tasks.

On the other hand, outsourcing logistics frees time to focus on selling and new product placements. Fulfilment, warehousing, and delivery services by third-party services can be an overall money saver and will help you improve customer services.

Including different types of services, software, and professional engagement is a must in today’s business functioning. These factors are the ones that will help you grow your business, improve your strategy, and spread in some other departments. Besides this, not all services are now handled by individuals, and it is practically impossible to use a single service that will help you make progress.

What makes a future-ready accountancy firm?

In the world of accounting, “future” hasn’t always been regularly used, but what makes a firm future-ready is something that for the past four years Intuit has recognised in its network of accounting practices.

This year’s Firm of the Future winner Cloud Bookkeeping Services does bear some similarities to the previous year’s winner AIS Solutions, not only in that they are both Canadian, but they are both dedicated to educating other bookkeepers to be more future-ready, and small businesses to be better.

“The educational component to what we do is the biggest deal to us,” said Cloud Bookkeeping founder Tanya Hilts, referring to the firm’s Bookkeepers Bootcamp and Business Bootcamp. “We are teaching other bookkeepers about value pricing, workflow, technology and advisory work. With Business Bootcamp it’s coaching, we dig in with them to show how to work better and to implement plans.”

Hilts’ firm has evolved over its 20-year history, the last nine of which have been focused on bookkeeping and advisory services. With only three full-time staff, this Barrie, Ontario firm currently serves nearly 40 clients, down from nearly 100 over a year ago. In that time, Hilts said revenue has actually increased from £115,000 to £150,000.

“Essentially, we scaled back our client base so we could do more for the right ones,” she said. “We can charge more because we do more.”

Hilts also believes her small firm’s new status as a Firm of the Future is not something they were striving for, but that it is more of a recognition of how they’ve evolved and the services they provide versus just embracing technology. Her firm has been using QBO since 2012 and Hilts admits there were some initial challenges simply because it was not the desktop product.

But networking and connecting with other bookkeepers and ProAdvisors, as well as the evolution of the product itself, made everything easier. It also was the impetus for creating the Bookkeeper Bootcamp, which she feels ultimately pushed her firm into the running to be a Firm of the Future.

“People need an example of what “change” looks like, that’s what Firm of the Future is about,” said Ariege Misherghi, Intuit’s new accountant segment leader. “Emerging as advisor and being more welcoming of technology is what we tend to look at.”