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Dresner Advisory Services today announced the winners of its 2018 Industry Excellence Awards. The annual awards acknowledge vendors who have achieved a leadership position in the company’s 2018 Wisdom of Crowds® Business Intelligence, Enterprise Planning, and / or Analytical Data Infrastructure Market Studies.

The reports are based on data collected from end users and provide a broad assessment of each market including current usage, key drivers, technology priorities, and future intentions as well as performance ratings of relevant vendors.

The Dresner Advisory Services Industry Excellence Awards go to vendors who achieved leadership status in two industry-rating models included in each research report. The Customer Experience model considers the real-world experience of customers working with vendors’ technology solutions on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology.

The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.

Overall Leaders

Overall leadership awards recognise vendors who demonstrate excellence across all categories of measurement: product / technology, sales and service, value, and confidence.

Overall Leaders for Business Intelligence are: Dimensional Insight; Domo; Jedox AG.; Looker; Pyramid Analytics; Sisense; and Zoomdata.

Overall Leaders for Enterprise Planning are Board; Jedox AG; Prophix Software, Inc.; and OneStream Software.

Overall Leaders for Analytical Data Infrastructure are: Exasol and Snowflake.

Customer Experience and Technology Leaders

Customer Experience leaders are vendors who demonstrate high levels of sales and service as well as product / technology. Technology Leaders are vendors with strong product offerings.

ClearStory Data; Information Builders; and Salesforce are Customer Experience Leaders for Business Intelligence.

Host Analytics is a Customer Experience Leader for Enterprise Planning.

Technology Leaders for Business Intelligence are Board; Google Cloud; MicroStrategy, Inc.; Tableau; and TIBCO Software, Inc.

Google Cloud is a Technology Leader for Analytical Data Infrastructure.

Credibility and Trust Leaders

Credibility leaders are vendors whose customers reflect a high level of confidence and sense of value for price paid. Trust Leaders are vendors whose customers reported a solid perceived confidence.

Credibility Leaders for Business Intelligence are Google Cloud and TIBCO Software, Inc.

Google Cloud is a Credibility Leader for Analytical Data Infrastructure.

Trust Leaders for Business Intelligence are: Board; ClearStory Data; Information Builders; MicroStrategy, Inc.; Salesforce; and Tableau

Host Analytics is a Trust Leader for Enterprise Planning.

The Wisdom of Crowds flagship reports are based on data collected on usage and deployment trends, products, and vendors. Users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market.