Deloitte comments on ONS retail sales

In this press release references to “Deloitte” are references to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”) a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity.

Commenting on today’s ONS retail sales figures, Ian Geddes, head of retail at Deloitte, said: “Retail sales continued to struggle in May, despite both values and volumes rising by 11.8% and 12% compared to April. In a month that saw two bank holiday weekends, some easing of outdoor social gatherings, and warmer weather for many, retailers may have been looking for the first green shoots of recovery to make up for lost ground in March and April.

“Overall food sales values were flat, at +0.3% month-on-month, but, whilst grocers may have hoped for stronger food sales in what is traditionally the start of barbecue season, online grocery sales remain strong, up by 21.1% compared to April and now accounting for 11.3% of all food sales. More encouragingly, non-food sales are up month-on-month in both value (+24.2%) and volume (+23.7%) for the first time since lockdown, which, for some, will mark the early signs of ‘normality’ for this time of year. However, 41.5% of non-food sales occurred online in May, up from 15.8% in February 2020 before lockdown.

“A wider disparity between online and in-store sales remains this month in spite of garden centre and hardware store re-openings. Total online sales stood at 33.4% this month, beating April’s record sales, though this is unlikely to have offset sales usually seen in-store over this period. In addition to household goods, purchases have also likely been driven by beauty products and, more notably, clothing items as many consumers continue to work from home, with an increased requirement for video conferencing and a more relaxed ‘work’ wardrobe.

“Looking ahead, as non-essential retailers begin to phase-in store reopening plans, some consumer anxiety will remain. During lockdown, consumers have pivoted to fewer but bigger food shops. Whether this trend will also translate into non-food remains to be seen. For retailers, there are two options: a difficult balancing act to between re-creating a familiar shopping experience whilst implementing and maintaining strict new hygiene practices, or innovating and re-inventing the shopping experience for a post-COVID-19 world. Deloitte data shows that 46% of UK consumers currently feel safe visiting a store, but building on this confidence will be key for drawing more shoppers back to the High Street over the coming months.”

Retail body appoints legal advisory team

Leading Dublin firm Sherwin O’Riordan has announced a new partnership with Retail Excellence Ireland. Sherwin O’Riordan will provide a legal advisory service to Retail Excellence Ireland’s 2000 members.

The service will take the form of a full employment, commercial and property consultation service to members and offer advice on legal queries by phone or email.

Business law

Established in 2002, Sherwin O’Riordan is a firm of highly-experienced solicitors specialising in advising growing SMEs in Ireland on commercial and business law, employment, commercial litigation, dispute resolution and commercial property.

Co-founding partner David O’Riordan said “We are delighted to have joined forces with Retail Excellence Ireland.

“This is what we specialise in and the service we’re providing will help the members of REI deal with their legal queries quickly and efficiently.”

Retail Excellence is a not for profit company which supports Irish retailers to be the best they can be.

Retail Excellence involves 2,000 leading retail companies who operate in the Irish market. Our members are the most progressive and innovative in the market. We make every effort to deliver activity which is wholeheartedly based on member needs. Retail Excellence is by far the largest retail industry body in Ireland.

Established in 1995, Retail Excellence is owned by the Members, for the Members and is the largest retail industry trade body in Ireland. Our aim is to enhance the consumer’s retail experience by developing top class retail standards and skills and promote a vibrant and competitive world class retail industry in Ireland.

If you would like to find out more information, please visit: https://www.retailexcellence.ie/